Refund policy
At Typhin, we want you to feel confident with every purchase. If you're not completely satisfied, we’re here to help with a simple and hassle-free return process.
📦 Returns
We accept returns within 30 days of receiving your order.
To be eligible for a return:
-
The item must be unused, in original condition, and in its original packaging
-
The product must not show signs of wear, damage, or misuse
-
Proof of purchase (order confirmation or receipt) is required
🚚 Return Shipping
-
Free return shipping is provided on all eligible returns
-
Once your return request is approved, we will provide instructions and a return label
-
Items sent back without prior approval may not be accepted
💰 Refunds
Once we receive and inspect your return:
-
You will be notified about the approval or rejection of your refund
-
If approved, your refund will be processed within 14 business days
-
Refunds are issued to your original payment method
Please note:
-
It may take additional time for your bank or payment provider to process the refund
🔁 Exchanges
We currently do not offer direct exchanges.
If you would like a different item:
-
Return your original item for a refund
-
Place a new order for the desired product
❌ Non-Returnable Items
We aim to keep things simple:
-
No final sale items — all products are eligible for return if they meet the conditions above
⚠️ Damaged or Faulty Items
If your item arrives damaged, defective, or incorrect:
-
Contact us within 48 hours of delivery
-
Include clear photos of the issue
We will:
-
Offer a replacement or
-
Issue a full refund at no extra cost
⏳ Late or Missing Refunds
If you haven’t received your refund yet:
-
Check your bank account again
-
Contact your payment provider
-
If the issue persists, contact us directly
📍 Return Address
Typhin
80 Bethesda Street
Amlwch, LL68 9AU
United Kingdom
📞 Contact Us
If you have any questions about returns or refunds, feel free to reach out:
-
Email: chan76b5@gmail.com
-
Phone: +44 161 391 1478
