Safety That Moves With You

Refund policy

At Typhin, we want you to feel confident with every purchase. If you're not completely satisfied, we’re here to help with a simple and hassle-free return process.


📦 Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused, in original condition, and in its original packaging

  • The product must not show signs of wear, damage, or misuse

  • Proof of purchase (order confirmation or receipt) is required


🚚 Return Shipping

  • Free return shipping is provided on all eligible returns

  • Once your return request is approved, we will provide instructions and a return label

  • Items sent back without prior approval may not be accepted


💰 Refunds

Once we receive and inspect your return:

  • You will be notified about the approval or rejection of your refund

  • If approved, your refund will be processed within 14 business days

  • Refunds are issued to your original payment method

Please note:

  • It may take additional time for your bank or payment provider to process the refund


🔁 Exchanges

We currently do not offer direct exchanges.

If you would like a different item:

  1. Return your original item for a refund

  2. Place a new order for the desired product


❌ Non-Returnable Items

We aim to keep things simple:

  • No final sale items — all products are eligible for return if they meet the conditions above


⚠️ Damaged or Faulty Items

If your item arrives damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery

  • Include clear photos of the issue

We will:

  • Offer a replacement or

  • Issue a full refund at no extra cost


⏳ Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again

  2. Contact your payment provider

  3. If the issue persists, contact us directly


📍 Return Address

Typhin
80 Bethesda Street
Amlwch, LL68 9AU
United Kingdom


📞 Contact Us

If you have any questions about returns or refunds, feel free to reach out: