FAQ
Welcome to the Typhin FAQ. Here you’ll find answers to the most common questions about ordering, shipping, returns, and our products.
🚚 How long does shipping take?
We offer standard shipping within the United Kingdom only.
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Delivery time: 3–5 business days (Monday–Friday)
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Processing time: 1–2 business days
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Shipping cost: Free on all orders
📦 Do you offer free shipping?
Yes — all orders include free shipping, with no minimum order value.
📍 Where do you ship to?
We currently ship only within the United Kingdom.
🔎 How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to follow your delivery in real time.
🔁 What is your return policy?
We offer a simple and customer-friendly return policy:
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Returns accepted within 30 days of delivery
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Free return shipping
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No restocking fees
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No final sale items
💰 When will I receive my refund?
Once we receive and inspect your returned item:
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Refunds are processed within 14 business days
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Refunds are issued to your original payment method
Your bank or payment provider may take additional time to complete the process.
❌ What if I receive a damaged or faulty item?
If your item arrives damaged or defective:
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Contact us within 48 hours of delivery
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Send photos of the issue
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We will offer a replacement or full refund
🛠️ Can I change or cancel my order?
If your order has not yet been shipped, we may be able to modify or cancel it.
Please contact us as soon as possible after placing your order.
💳 What payment methods do you accept?
We accept secure payments including:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
🔐 Is my payment information secure?
Yes. All payments are processed using secure encrypted checkout systems (SSL). We never store your full payment details.
📞 How can I contact you?
If you need help, you can reach us anytime:
Typhin
80 Bethesda Street
Amlwch, LL68 9AU
United Kingdom
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Email: chan76b5@gmail.com
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Phone: +44 161 391 1478